How do you cancel your Surfshark VPN subscription?
Surfshark VPN is a popular service that allows you to browse the internet securely, privately, and freely. With Surfshark VPN, you can access geo-restricted content, avoid online censorship, and protect your data from hackers and snoopers. Surfshark VPN offers fast speeds, unlimited devices, and a 30-day money-back guarantee.
However, you may have decided that Surfshark VPN is not for you. Maybe you found a better deal, encountered some technical issues, or simply changed your mind. Whatever the reason, you have the right to cancel your Surfshark VPN subscription and get a refund if you are eligible.
In this blog post, we will guide you on how to cancel Surfshark VPN subscription and get a refund in 2023. We will explain the refund policy of Surfshark VPN and the steps to cancel your subscription depending on the payment method you used. We will also provide some alternatives to Surfshark VPN that you might want to consider.
Refund policy of Surfshark VPN
Surfshark VPN offers a 30-day money-back guarantee for all its plans. This means that you can try Surfshark VPN risk-free for 30 days and request a full refund if you are not satisfied with the service. However, there are some conditions that you need to meet to be eligible for a refund:
- You must cancel your Surfshark VPN subscription within 30 days of your purchase date.
- You must not have violated the terms of service of Surfshark VPN, such as using the service for illegal or fraudulent activities, abusing the network resources, or sharing your account with others.
- You must not have requested a refund from Surfshark VPN before.
If you meet these conditions, you can contact Surfshark VPN customer support via live chat and provide the email address that you used for the purchase. The customer support team will process your refund request and issue a refund to your original payment method within 10 business days.
How to cancel Surfshark VPN subscription
The steps to cancel your Surfshark VPN subscription depend on the payment method that you used to purchase the service. Here are the different methods and how to cancel them:
If you purchased via Surfshark website
If you bought your Surfshark VPN subscription directly from the Surfshark website, you need to contact the customer support team via live chat to cancel your subscription.
You can find the live chat option on the bottom right corner of the Surfshark website.
Simply click on it and start a conversation with a customer support agent. Tell them that you want to cancel your Surfshark VPN subscription and provide your email address. The agent will confirm your cancellation and stop any future payments from your account.
If you purchased via Google Play Store
If you bought your Surfshark VPN subscription from the Google Play Store, you can cancel it from your Google account. Here are the steps to do so:
1. Visit the Google Play Store from your browser or device.
2. After signing in to your Google account, click on "My subscriptions" on the left menu.
3. Choose the Surfshark VPN subscription that you want to cancel.
4. Tap on the "Manage" option and then select "Cancel Subscription".
5. Follow the instructions on the screen to confirm your cancellation.
If you purchased via Apple App Store
If you bought your Surfshark VPN subscription from the Apple App Store, you can cancel it from your Apple device. Here are the steps to do so:
1. Visit the "Settings" menu on your device and tap on your name.
2. Tap on "Subscription" and then choose the Surfshark VPN subscription that you want to cancel.
3. Tap on "Cancel Subscription" and then confirm your cancellation.
Note: If you don't see the "Subscription" option in your settings, it means that you are not signed in with the Apple ID that you used to purchase Surfshark VPN. In that case, you need to sign in with the correct Apple ID and then follow the steps above. Alternatively, you can also cancel your subscription from iTunes on your computer by following this guide.
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The main points of the blog post
We hope this blog post has helped you learn how to cancel Surfshark VPN subscription and get a refund if you are eligible. Surfshark VPN is a great service that offers online security, privacy, and freedom, but we understand that it may not suit everyone's needs or preferences. That's why Surfshark VPN has a 30-day money-back guarantee and a flexible cancellation policy.
Some alternatives to Surfshark VPN
However, if you are looking for an alternative to Surfshark VPN, you might want to check out some of these options:
- ExpressVPN: One of the most trusted and reliable VPNs in the market, ExpressVPN offers blazing-fast speeds, strong encryption, and a huge network of servers in 94 countries. ExpressVPN also has a 30-day money-back guarantee and a friendly customer support team.
- NordVPN: Another popular and reputable VPN service, NordVPN offers advanced security features, such as double VPN, onion over VPN, and obfuscated servers. NordVPN also has a 30-day money-back guarantee and a 24/7 live chat support.
- CyberGhost: A user-friendly and affordable VPN service, CyberGhost offers easy-to-use apps, dedicated servers for streaming and torrenting, and a generous 45-day money-back guarantee. CyberGhost also has a responsive customer support team and a strict no-logs policy.
If you have any feedback or questions about this blog post, please feel free to leave a comment below. We would love to hear from you!